Cannot Create Opportunity or Customer - error The column(s) SALESFORCE_ID, SALES_GROUP_ID has an invalid value(s) (Doc ID 258878.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Sales Online - Version 11.5.7 to 11.5.10.2 [Release 11.5.7 to 11.5.10]
Oracle Sales Foundation - Version 11.5.7 to 11.5.10.2 [Release 11.5.7 to 11.5.10]
Oracle Sales - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 20-Sept-2014***
asfOrgznSumryMain.jsp
asfOpptySumryMain.jsp


Symptoms

While creating an Opportunity or Customer, the following error is encountered: 

The column(s), SALESFORCE_ID, SALES_GROUP_ID, has an invalid value(s), &VALUE.
Please ensure that the entered identifier or combination of identifiers exist in the database.

Cause

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