My Oracle Support Banner

Payment Term Not Correct In The Statment (Doc ID 2588847.1)

Last updated on AUGUST 07, 2020

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions Related

ACTUAL BEHAVIOR
---------------
Incorrect Payment term show on STATEMENT

EXPECTED BEHAVIOR
-----------------------
Show correct Payment term on STATEMENT

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Customer bill to site level setup Net 30 of payment term
2. Customer Profile Class also setup Net 30 of payment term
3. At customer account profile level, setup Net 30 as payment term
4. On statement, the payment term show 'Cash In Advance'


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get correct Payment term on STATEMENT

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.