Payment Term Not Correct In The Statment
(Doc ID 2588847.1)
Last updated on AUGUST 07, 2020
Applies to:
Oracle Receivables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Transactions Related
ACTUAL BEHAVIOR
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Incorrect Payment term show on STATEMENT
EXPECTED BEHAVIOR
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Show correct Payment term on STATEMENT
STEPS
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The issue can be reproduced at will with the following steps:
1. Customer bill to site level setup Net 30 of payment term
2. Customer Profile Class also setup Net 30 of payment term
3. At customer account profile level, setup Net 30 as payment term
4. On statement, the payment term show 'Cash In Advance'
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot get correct Payment term on STATEMENT
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |