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Advanced Search Using GTIN Cross Reference Is Not Working In Product Hub (Doc ID 2588885.1)

Last updated on SEPTEMBER 26, 2019

Applies to:

Oracle Product Hub - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Catalog items

ACTUAL BEHAVIOR
---------------
When trying to Query Item using the GTIN Cross References, no results are retrieved.

EXPECTED BEHAVIOR
-----------------------
Searches with GTIN Cross References should be queried


Steps to Reproduce

----------------

1) Product Hub Responsibility

2) Review GTIN Cross References are associated to related Items.

3) Navigate to Advance search

4) Search with GTIN Cross References as criteria

No Results found

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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