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AutoCreate Configuration Item Program Doesn't Create Configured Item And Shows XX Records Failed With No Error (Doc ID 2589451.1)

Last updated on OCTOBER 10, 2019

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

AutoCreate Configuration Item Program is completing with no error yet it shows XX records failed and configured item is not created:


ERROR

Successfully locked all the lines for top_model_line_id: 1205807106.000000 , order# : 20038166.000000
item_id = 8933520.000000, org_id (OU) = 5221.000000, ship_org_id = 12389.000000
order_quantity_uom = EA, ordered_quantity = 1.000000, l_schedule_ship_date = 30-SEP-19, l_booked_flag = N

------------------------------------------------------------------
counter = 58 , Order#: 20038166.000000, line_id = 1205807106.000000, item_id=8933520.000000, org_id = 5221.000000, ship_org_id = 12389.000000.
------------------------------------------------------------------
Setting the Context by calling OM's API..
x_orig_user_id = XXXXXX
x_orig_resp_id = XXXX
x_orig_resp_appl_id = XXXXX
Order# = 20038166.000000, Line id = 1205807106.000000 is on Hold. <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<Updated 1 rows to 3 for line_id 1205807106.000000.
Order Number = 20038166.000000 Line id = 1205807106.000000 Failed in processing.
Processed 58 records
Updated 1 rows to 3 for line_id 1205807106.000000.
Order Number = 20038166.000000 Line id = 1205807106.000000 Failed in processing.
Updated 1 rows to ERROR for line_id 1205807106.000000.
Line id = 1205807106.000000, Order# = 20038166.000000 Failed in processing.

 

Cause

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In this Document
Symptoms
Cause
Solution


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