R12: AP: Monitoring Services: Account with incorrect Primary flag
(Doc ID 2589703.1)
Last updated on SEPTEMBER 11, 2023
Applies to:
Oracle Payments - Version 12.0.3 and laterInformation in this document applies to any platform.
Symptoms
This issue is handled via Monitoring Services.
The basic concept of Monitoring Service is the ability to define and periodically look for events (faults, issues, availability) in customer instances and, as per needs, when an event occurs, create / update a Service Request with the problem well defined, the diagnostics collected and steps defined for the engineer to easily solve the issue.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |