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'You have encountered an unexpected error. Please contact your system Administrator for assistance' Work Confirmation Error Page When Applying Attachment (Doc ID 2590326.1)

Last updated on SEPTEMBER 07, 2020

Applies to:

Oracle Services Procurement - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Other - Other Issues

When attempted to create a work confirmation, and then wants to apply an attachment on the line (of any type and size: PDF, JPEG, Docx, txt... etc.), after clicking on "apply"
the following error appears:

ERROR
-----------------------
"You have encountered an unexpected error. Please contact your system Administrator for assistance"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Purchasing Responsibility 
2. Buyer Work Center> Order
3. Select the Complex PO for creating WC
4. Click on Create WC
5. Apply an attachment on the line level (any type and size: PDF, JPEG, Docx, txt... etc)
6. Click on apply
7. The above error appears

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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