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HOURS IN RECENT TIMECARD SCREEN IS DIFFERENT TO SELF SERVICE TIMECARD SCREEN (Doc ID 2590808.1)

Last updated on OCTOBER 11, 2019

Applies to:

Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Configured Timecard Layouts

ACTUAL BEHAVIOR
---------------
Hours displayed on recent timecard page is different than the hours displayed on Timecard Details to self service page
E.g:
We are facing issue in which User submitted timecard post which it was updated by his timekeeper and changed his hours from 40 to 48 Hrs.
Issue is when we check in self service recent timecard then submitted hours is showing as 48 hours but its showing 40 hours on the Timecard Details self service page.

EXPECTED BEHAVIOR
-----------------------
Expected to see the same no. of hours both on Recent Timecards page and on the Details timecard page for that particular timecard.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. User submitted timecard with 40 hours.

2. Later Timekeeper modified user's timecard by change of hours to 48 and re-submitted.

3. Issue is when we check in self service recent timecard then submitted hours is showing as 48 hours but its showing 40 hours on the Timecard Details self service page.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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