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CREATION_DATE and CREATED_BY Column values Are Getting Updated When Calling CS_ESTIMATE_DETAILS_PKG.UPDATE_ROW API (Doc ID 2590917.1)

Last updated on SEPTEMBER 24, 2019

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When updating charge line using cs_charge_details_pub API, the creation_date is getting updated to SYSDATE. Also it updates the CREATED_BY value.

EXPECTED BEHAVIOR
-----------------------
The creation_date and created_by values should not be changed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to DB
2. Invoke the cs_charge_details_pub.Update_Charge_Details to update the charge line
3. Once the API is executed successfully, check the creation_date and created_by values in cs_estimate_details table


Cause

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In this Document
Symptoms
Cause
Solution
References


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