My Oracle Support Banner

MFS: Cannot Receive Parts If Source And Destination Org Are the Same (Doc ID 2590936.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Mobile Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 MFS MultiPlatform

When attempting to receive parts from MFS the following error occurs if the source and destination Orgs are the same.
If the source and destination Orgs are different the error does not occur and receiving works.

ERROR
-----------------------
Failed to receive
Reason - The receipt routing in the shipping network between source and destination is not set to direct.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to MFS.
2. Navigate to receive parts screen.
3. Try to receive parts where the source and destination org is the same.
4. Error occurs.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.