After Apply Patch 29160092:R12.CS.C, UOM Is Not Defaulted In Charge Line
(Doc ID 2591811.1)
Last updated on SEPTEMBER 25, 2019
Applies to:Oracle Teleservice - Version 12.2.4 and later
Information in this document applies to any platform.
On : 12.2.4 version, Charges UI, APIs, and schema
In Service Requests > Charge form, UOM is not defaulted in Change line
The issue can be reproduced at will with the following steps:
(Nav) Service Requests > Create Service Requests
Search any Service Requests or create a new one
Enter all Mandatory fields for a new Charge Line.
=> UOM is not defaulted
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