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After Apply Patch 29160092:R12.CS.C, UOM Is Not Defaulted In Charge Line (Doc ID 2591811.1)

Last updated on SEPTEMBER 25, 2019

Applies to:

Oracle Teleservice - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Charges UI, APIs, and schema

ACTUAL BEHAVIOR
---------------
In Service Requests > Charge form, UOM is not defaulted in Change line

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
(R) Service
(Nav) Service Requests > Create Service Requests

Search any Service Requests or create a new one
Enter all Mandatory fields for a new Charge Line.
=> UOM is not defaulted

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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