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Transactions Get Auto Approved When AME Workflow Times Out Because Of No Response (Doc ID 2593462.1)

Last updated on SEPTEMBER 27, 2019

Applies to:

Oracle Approvals Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Expense reports are auto approved when using Oracle Approvals Management (AME) with workflow routing rule and reassign - transfer ownership.



EXPECTED BEHAVIOR
-----------------------
Expected to be validation of the expense reports, and not auto-approved when approval notification times out.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. EmployeeA submits a report (Oracle Approvals Management (AME) is being used)

2. AME routes approval notification to ManagerB

3. ManagerB has setup a workflow routing rule. This workflow routing rule uses 'reassign/ transfer ownership' to SubordinateC.

4. So, the approval notification is reassigned to SubordinateC.

5. SubordinateC does not respond and the approval notification times out.

6. The expense report is then auto-approved

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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