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'Enter Readings' Button, Create Button, and Update Column is Missing on Counter Instances Page (Doc ID 2593805.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Installed Base - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

 ACTUAL BEHAVIOR
---------------
When using a new custom Installed Base (IB) responsibility, the IB > 'Counter Instances' search page (CountersSearchPG) is missing the following:
-- 'Enter Readings' button
-- Create button
-- Update column w/pencil icon in the counter instances search results.

EXPECTED BEHAVIOR
-----------------------
Expect the 'Enter Readings' button, Create button, and Update column to be available on the Installed Base > Counter Instances search page.

STEPS
-----------------------
1. Create a new menu for use in a custom Installed Base responsibility.
2. Create a new custom responsibility to use instead of Oracle Installed Base Agent User > Link the new menu to this new responsibility.
3. Go to IB > Counters > Counter Instances > Perform a search
4. Results show no Update column. Also there are no Create or 'Enter Reading' buttons.

Cause

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In this Document
Symptoms
Cause
Solution


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