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Planned Shipment Interface Errors With Dellivery Cannot Be Assigned to the Trip. Drop-off Location Is an Internal Customer Location Different from the Delivery's Ultimate Drop-off Location (Doc ID 2593917.1)

Last updated on JANUARY 07, 2020

Applies to:

Oracle Shipping Execution - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

Planned Shipment Interface errors with the following:


ERROR
-----------------------

Delivery XXXXX can not be assigned to the trip. The drop-off location is an internal customer location and is different from the delivery's ultimate drop-off location.



NOTE
------------
- internal location of the customer's registry is correct
- setup performed on the carrier data in OM is correct
- no customizations exist in the process


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create an order and progress
2. Run Planned Shipment Interface to plan deliveries in OTM

Cause

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In this Document
Symptoms
Cause
Solution
References


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