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The Connection To The Supplier Website Cannot Be Established While Executing Punchout (Doc ID 2594281.1)

Last updated on DECEMBER 20, 2024

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 and higher version, Punchout to Supplier or hub

When attempting to Punchout,
the following error occurs.

ERROR
-----------------------
java.io.IOException: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:965)
..........................
.........................
Caused by: java.io.EOFException: SSL peer shut down incorrectly
at sun.security.ssl.InputRecord.read(InputRecord.java:482)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:946)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log to iProcurement responsibility
2. Click Punchout link
3. Error is shown


 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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