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Inactive Labor And Expense Inventory Items Are Not Removed From The MFS MultiPlatform Application (Doc ID 2594362.1)

Last updated on MAY 22, 2020

Applies to:

Oracle Mobile Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8

ACTUAL BEHAVIOR
---------------
When creating a debrief in MFS for labor or expense lines inactive items appear on the item LOV.

EXPECTED BEHAVIOR
-----------------------
It is expected that an inactive items will not appear in the LOV when creating a debrief..

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In the Inventory > Items Master Item form  query an item
2. Set the status to Inactive
3. Create a labor/expense debrief line in MFS the item LOV displays the inactive item.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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