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Unable To Update Customer Bank Information On An Invoice For Direct Debit Processing (Doc ID 2594526.1)

Last updated on OCTOBER 04, 2019

Applies to:

Oracle Receivables - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

There are many invoices in production where the customer bank information needs to be updated to facilitate direct debit processing.  In the invoice window, the value in the Receipt Method field is changed from 'HTF Manual' to 'HTF Direct Debit'.  The 'Select Instrument' button is then highlighted.  After clicking on the 'Select Instrument', the application returns the message:  Please enter the required value for the Private Label segment in the Invoice Transaction Flexfield.  

The context value for the Invoice Transaction Flexfield is 'OKL_CONTRACTS'.  It is a seed configuration that comprises the following required segments:

1) Private Label
2) Invoice Group
3) Invoice Type
4) Termination Quote Number
5) OKL Source Billing Transaction

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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