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Unable To Receive Email Notification For Trade Management Claims (Doc ID 2594544.1)

Last updated on APRIL 01, 2021

Applies to:

Oracle Trade Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, CLAIMS

ACTUAL BEHAVIOR
---------------
Claim settlement email notification are not delivered to approver.

EXPECTED BEHAVIOR
-----------------------
Claim settlement email notification should be delivered to approver.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit claim for approval


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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