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Cannot Hide 'Create Service Request' From The Knowledgebase Search Solution Results Page (Doc ID 2595762.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Knowledge Management - Version 12.2.6 and later
Information in this document applies to any platform.

Goal

How to hide the 'Create Service Request' button from the Knowledgebase Search Solution Results page using AK Developer Regions

Reproducible steps :
(R) System Administrator
(Nav) AK > AK Region

Unchecking the 'Display Node' checkbox for the CS_KB_C_CREATE_SERVICE_REQUEST attribute in the CS_KB_UNI_SRCH_RES region does not hide the button as expected.
 

Solution

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In this Document
Goal
Solution


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