My Oracle Support Banner

Org ID is incorrect when clicking contract expert from HTML Quoting Page (Doc ID 2595770.1)

Last updated on OCTOBER 03, 2019

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Terms Library

When attempting when clicking contract expert from HTML Quoting Page
the following error occurs.

ERROR
-----------------------
You have encountered an unexpected error. Org ID is incorrect when clicking contract expert from HTML Quoting Page.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Create quote
  2. Change the 'operating unit' field to a different value
  3. See the order type field default to a new value based on the new operating unit
  4. The contract template field did not change, and the value for the old operating unit remains
  5. If user re-selected a value for contract template, only valid values for the new operating unit can be selected.  However, if user does not re-select a value, the invalid value is saved.


     

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.