Performance Issue when Creating Quote Without Purchase for a Large Contract
(Doc ID 2596782.1)
Last updated on OCTOBER 07, 2019
Applies to:Oracle Lease and Finance Management - Version 12.2.6 and later
Information in this document applies to any platform.
On : 12.2.6 version, Asset Management
Performance issue is observed when creating a quote without purchase for contracts over 100 assets.
When creating the quote, it takes more than 5 minutes, then the following error appears:
Failure of Web Server Bridge:
No backend server available for connection timed out after 10 seconds or idempotent set to OFF or method not idempotent.
The issue can be reproduced at will with the following steps:
1. Navigate to Asset Management
2. Click Termination Quotes
3. Create Partial termination quote
Enter effective from date
Termination - without purchase
4. Select the asset
5. Click Next
6. Click finish and wait
Once the process runs for 5 minutes, the system shows this error
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