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Entering A Release Rule In The Release Sales Order Form Causes It To Hang (Doc ID 2597697.1)

Last updated on NOVEMBER 01, 2019

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
----------------------

When user tries to enter Pick release rule in the Release Sales order form.
The application hangs and users have to restart the application.

Trace file shows the following problem sql statement:



EXPECTED BEHAVIOR
-----------------------
Expect to be able to use a release rule in the Release Sales Order fom without locking up the application.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Order Management Super user responsibility
2. Shipping
3. Release Sales Orders
4) Enter release rule
5) System hangs

Cause

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In this Document
Symptoms
Cause
Solution
References


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