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Error FRM-40735 While Creating Manual AR Transaction For Specific Customer (Doc ID 2597786.1)

Last updated on OCTOBER 16, 2019

Applies to:

Oracle Receivables - Version 12.1 and later
Information in this document applies to any platform.


 When attempting to select the Ship-To customer which has long address in Transactions form, receive the following error:

 ORA-01403: no data found
FRM-40735: WHEN-VALIDATE-ITEM trigger raised unhandled exception ORA-06502.



  1. Register Customer Account with long address. (Address 3 has long value)
  2. Open Transactions window.
  3. Select the customer as Ship-To customer.
  4. Error arise.

Bill-To customer case is reported in <Note.1547507.1>  and is fixed through Patch 14776895.
Even though Patch 14776895 has been applied, the error arose when trying to select the Ship-To customer.


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In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
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