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Adhoc tax amount vanishes in india tax details form of sales order (Doc ID 2597801.1)

Last updated on FEBRUARY 24, 2020

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The tax amount in India tax details of sales order screen vanishes if we dont
use the tab after entering the tax amount

EXPECTED BEHAVIOR
-----------------------
The tax amount in India tax details of sales order screen should not be
vanishing if we dont use the tab after entering the tax amount

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Navigate to Sales order and query for order
2) Tools --> India tax details --> add the adhoc tax and directly go to tax
amount --> enter the tax amount --> dont do the tab
Click on apply --> the tax amount vanishes. Do the save and tax amount is
blank.
This is the issue

Same thing works, if we do the tab after entering the tax amount

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot book the order



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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