"APP-BEN-91272: There is no date-effective PER_IN_LER record..." When Attempting to Process a Life Event.
(Doc ID 2597989.1)
Last updated on OCTOBER 11, 2019
Applies to:
Oracle Advanced Benefits - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
When attempting to process a life event, the following error occurs:
ERROR
-----------------------
APP-BEN-91272: There is no date-effective PER_IN_LER record for the Person and Life Event specified.
This error has occurred in the following package: ben_close_enrollment.close_single_enrollment.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Managers.
2. Navigate to People > Benefits Service Center and query the employee in question.
3. Attempt to process a life event.
Error occurs.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |