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Some EAM Workorder Materials Are Issued Out Of Stores But Not Included In Hierarchy (Doc ID 2598194.1)

Last updated on OCTOBER 31, 2019

Applies to:

Oracle Inventory Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Lot Serial Genealogy

ACTUAL BEHAVIOR
---------------
When material request are issued for a EAM Work Order with a qty > 1 (multiple Serial Numbers), then when transacting the move order for the material request, ONLY 1 serial number is included/processed correctly into the EAM Asset Hierarchy.
The other serial number is issued out of stores, but NOT included in the Hierarchy.
When processing qty = 1 this seems not to occur.

EXPECTED BEHAVIOR
-----------------------
Expect all of the serial numbers to be processed correctly into the EAM Asset Hierarchy

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. material request are issued for a EAM Work Order with a qty > 1
2. transact the move order

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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