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Abnormal Customer Defaulting In Billing Term Entry Under Billing Term Tab Of Lease (Doc ID 2598307.1)

Last updated on OCTOBER 26, 2020

Applies to:

Oracle Property Manager - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Leases

ACTUAL BEHAVIOR
---------------
Customer information is not defaulted correctly to the billing tab

EXPECTED BEHAVIOR
-----------------------
Expect that the customer information should get defaulted correctly to the billing tab

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Lease with Customer information at header level
2. The information at header level is not defaulted to customer level


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Default the customer information from lease header and
need to enter each time they create a lease

Cause

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In this Document
Symptoms
Cause
Solution
References


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