Cancellation Information Sent via XML Workflow Fails With Error ORA-00060
(Doc ID 2598371.1)
Last updated on OCTOBER 12, 2020
Applies to:Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.
If Cancel PO with Communication method 'XML', POAPPRV WF going into the error:
Failed Activity Set XML Event Key
Activity Type Function
Error Name -60
Error Message ORA-00060: deadlock detected while waiting for resource
Error Stack Wf_Engine_Util.Function_Call(PO_XML_DELIVERY.setXMLEventKey, POAPPRV, 3423634-483219, 321672, RUN)
Steps to reproduce
The issue can be reproduced at will with the following steps:
- Buyer Work Center -> Orders
- Select one approved PO and cancel it
- PO was cancelled
- XML was not sent to supplier,the error message is displaying in Administrator Workflow -> Status Monitor
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