Punchout Errors Out As The Supplier Did Not Provide A Description For An Item
(Doc ID 2601359.1)
Last updated on OCTOBER 18, 2019
Applies to:
Oracle iProcurement - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On Release 12.1.3 version, Punchout to Supplier or hub
When attempting to punch out to the Supplier: ###### Site and select an Item the following error occurs.
ERROR:
The supplier did not provide a description for an item.
STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Sign on to EBS Application
2. Select Responsibility: iProcurement
3. Navigation: iProcurement Home page ->> Shop Tab ->>
4. Stores: Double Click: "######" ->> Connects to Supplier Site ->>
5. Select: Item: ############>> QTY = 1 ->>
6. Click: "Submit Order" ->>
7. Receive Error: The supplier did not provide a description for an item
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot complete their Punch out order without Error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |