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Special Services Not Considered when Adding NFR Stop For Just Get Driver Home Action (Doc ID 2601746.1)

Last updated on AUGUST 12, 2022

Applies to:

Oracle Transportation Management - Version 6.4.3 and later
Oracle Fleet Management - Version 6.4.3 and later
Information in this document applies to any platform.

Symptoms

When Adding an NFR Stop on the Shipment while executing Just Get Driver Home Action, OTM is not considering Special Services on the existing Shipment Stops for setting the Distance Type on the NFR stop. For example If we have a shipment which is a LIVE UNLOAD at Destination, NFR stop added is expected to have a Distance Type of "DEAD HEAD" but OTM is currently setting the distance type as BOBTAIL.

Cause

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In this Document
Symptoms
Cause
Solution
References


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