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Mass Retirements form showing the status stuck in "Running" for some assets (Doc ID 2602375.1)

Last updated on OCTOBER 22, 2019

Applies to:

Oracle Assets - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 ACTUAL BEHAVIOR
---------------
Mass Retirements form showing the status stuck in "Running" status.

EXPECTED BEHAVIOR
-----------------------
Mass Retirements should complete successfully.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (N)->Assets
2. Navigate to Mass retirements form.
3. Observe that status = Running

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
1. Users cannot dispose the assets.
2. Leading to incorrect financial statements.

Cause

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In this Document
Symptoms
Cause
Solution
References


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