My Oracle Support Banner

"401 - Unauthorized" While Running AutoUpdate Concurrent Program (PSD_DOWNLOAD_BUNDLE) for the Analyzer Bundle (Doc ID 2603161.1)

Last updated on JULY 23, 2021

Applies to:

Oracle E-Business Suite Diagnostics - Version 12.0.0 to 12.2.9 [Release 12 to 12.2]
Information in this document applies to any platform.

Symptoms

 Unable to download the latest Analyzer Bundle via AutoUpdate (PSD_DOWNLOAD_BUNDLE) 

The following error is seen in the Concurrent Request Log for PSD_DOWNLOAD_BUNDLE: 

Changes

1) The account credentials stored in the FND% table for My Oracle Support are no longer valid. (Changed by the user on My Oracle Support, typically) 

OR 

2) The JDK Used by Concurrent Managers ($AFJVAPRG) was recently updated to build 200+ and the AutoUpdate version being used is less than 200.7 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 Steps to Update OAM Credentials 
 Steps to update AutoUpdate if using an older Bundle version 
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.