My Oracle Support Banner

Province or State Codes Longer Than 3 Characters Cannot Be Transmitted To OTM (Doc ID 2603238.1)

Last updated on JULY 06, 2020

Applies to:

Oracle Shipping Execution - Version 12.2.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to transmit delivery information into OTM, the following error sometimes occurs.

ERROR
-----------------------

Transmission fails to process because referenced location is not present in OTM
Error in OTM is:
THE FOREIGN KEY ELEMENT LocationRef.LocationGid WITH VALUE EBSCUS-nnnnnnn-nnnnnnn COULD NOT BE FOUND IN TABLE LOCATION COLUMN location_gid


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Submit deliveries to OTM using Shipping Transportation Outbound Interface
Review the data in OTM
See that the transmission had an error indicating a missing location in OTM


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.