My Oracle Support Banner

Scheduling Tasks In Window To Promise Mode Show Incorrect Timings On Plan Options When Using REST Web Service (Doc ID 2603306.1)

Last updated on SEPTEMBER 15, 2023

Applies to:

Oracle Scheduler - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 Advanced Scheduler

ACTUAL BEHAVIOR
---------------
When using the REST Web Service to search plan options for a task the Window To Promise (WTP) times are not showing correctly..


EXPECTED BEHAVIOR
-----------------------
Expect plan options to be returned for the task for 8-12 AM but it is returning plan options for 14:00 to 18:00 or 20:00- 20:00

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using REST Web Service API to search plan options.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.