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Error While Trying to Approve SR "Please Either Provide an Expenditure Organization or Remove the Project Details" (Doc ID 2604750.1)

Last updated on OCTOBER 28, 2019

Applies to:

Oracle Teleservice - Version 12.2.8 and later
Information in this document applies to any platform.


On : 12.2.8 version, Service automation
When user tries to approve the SR
the following error occurs.

"Please either provide an Expenditure organization or Remove the Project details".

The issue can be reproduced at will with the following steps:
1. Approve the SR
2. Fails with error


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