NACHA is not Processed for Employee With Reversal and Subsequent Payroll Run or Quick Pay
(Doc ID 2604755.1)
Last updated on NOVEMBER 01, 2019
Applies to:Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.
Users processed the complete payroll cycle (run, archive, prepayment, NACHA, costing) and identified some employees who were incorrectly paid. For the underpaid, they created an additional Quick Pay which picked up in the NACHA request to the bank. They then reversed the run for the overpaid employees, corrected the element entry and reran the payroll process for these employees via an assignment set. All processes (run, archive, prepayment) have run successfully, but it is not picking up for payment in the NACHA file.
The issue can be reproduced at will with the following steps:
1. Run Payroll, Prepayments, Archive, NACHA, Costing and find some employees overpaid.
2. For the overpaid employees, reversed payroll.
3. Corrected payroll data and then ran Payroll, Prepayments, Archive, NACHA).
4. Check NACHA output and found the overpaid employees did not get processed.
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