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Getting Performance Issues on Account Tab in Lease Center (Doc ID 2604811.1)

Last updated on NOVEMBER 04, 2019

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Lease Authoring

ACTUAL BEHAVIOR
---------------
Find that after applying Sep 2018 Unified patch, there is a performance issue observed when accessing the Account Tab in Lease Center. It takes around 20 min to get records back and it sometimes takes longer and keeps on spinning and no data is returned.

EXPECTED BEHAVIOR
-----------------------
Expect no performance problem accessing the account tab.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Book a contract
2. Navigate to Lease center and search the contract
3. Open the contract and Click on Account tab.



Cause

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In this Document
Symptoms
Cause
Solution
References


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