My Oracle Support Banner

Reservation on Warehouse Changes (Doc ID 2605623.1)

Last updated on NOVEMBER 21, 2019

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Trx Changes & Cancellations

ACTUAL BEHAVIOR
---------------
Change in Warehouse for Booked Order drives Sub-inventory to Null.

EXPECTED BEHAVIOR
-----------------------
We did not expect the Reservations when the warehouse is changed.
It is causing problem for all the downstream process and Order lines are stuck, until notified for correction activity.
In fact complete scheduling to re trigger against new warehouse

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Order Lines already Reserved against the warehouse in Booked Order, say ABC
2) Order Lines in Awaiting Shipping and Reserved (Our 'Reservation Order" adds reservation sub-inventory to 'FG' using User Hooks from Reservation')
3) Change the Warehouse at the Order Header say from ABC ->XYZ
4) Warehouse at the Order Lines are changed and Reserved against the XYZ with Null reservations.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.