Credit Card Payment Balance Due Amount is not Updated in Sales Order
(Doc ID 2605631.1)
Last updated on MARCH 12, 2021
Applies to:Oracle Order Management - Version 12.2.7 and later
Information in this document applies to any platform.
On : 12.2.7 version, Transaction Payment
We are using credit card to enter payment details in sales order.
The balance due amount is not updated and shows negative number
Sales Orders > Actions> Payments
Also the hold is applied and hold comments are : CANNOT PROCESS PAYMENT ORDER TOTAL SAYS ZERO
We are expecting it to get the actual balance value.
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