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Issue With New Statuses In Install Base (Doc ID 2605975.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Installed Base - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

After a new Installed Base (IB) instance status is created, the new status record is getting created in CSI_INSTANCE_STATUSES_VL, CSI_INSTANCE_STATUSES_TL, and CSI_INSTANCE_STATUSES, but in CSI_INSTANCE_STATUSES table, the column 'Name' = <NULL> and column 'Description' = <NULL>.

This causes the newly created status to not display in any instance status LOV search such as when creating a new IB instance, so any new statuses are unable to be
used.

Cause

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In this Document
Symptoms
Cause
Solution
References


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