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Discount Not Applied On The Order After Sales Order Generation From The Parts Requirement Form (Doc ID 2606485.1)

Last updated on NOVEMBER 03, 2019

Applies to:

Oracle Spares Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Spares Logistics

ACTUAL BEHAVIOR
---------------
Pricing modifier is not applied on the sales order created from Part Requirements.
Instead, if the same item is used in Debrief, the generated sales order has the modifier applied.

EXPECTED BEHAVIOR
-----------------------
The pricing modifier should be applied on sales orders created from Part Requirements

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In Service Request form, for an existing service request, go to Tasks tab.
2. For an existing task, click on "Add Products". Parts Requirements form pop-up.
3. Enter item and quantity to be ordered.
4. Go to "Tools" > "Create Order".
5. A sales order is created.
6. When checking the sales order, it has the discount information but is not applied.



Cause

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In this Document
Symptoms
Cause
Solution


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