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How to resolve AP Trial Balance that are NOT Balanced? (Doc ID 2606821.1)

Last updated on DECEMBER 02, 2019

Applies to:

Oracle Financials for the Americas - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Americas Globalization Payables

ACTUAL BEHAVIOR
---------------
AP trial balance are appearing with a credit balance

Run Account Payable Trial Balance report: The invoices are either cancelled, or fully paid so they should not be appearing at all on the AP trial balance. (i.e. invoices should be zero as they are either cancelled or fully paid). However, they are appearing with credit balances on the AP trial balance.

EXPECTED BEHAVIOR
-----------------------
Trial Balance must be "Balanced"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Run Account Payable Trial Balance report.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:This causes incorrect accounting

Run Account Payable Trial Balance report: one may see Invoices appearing with credit balances on the AP trial balance.

Cause

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In this Document
Symptoms
Cause
Solution
References


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