Back To Back Orders Failing To Progress Order Line
(Doc ID 2606957.1)
Last updated on SEPTEMBER 20, 2021
Applies to:
Oracle Order Management - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, Transaction Fulfillment
When attempting to progress back to back order,
the following error occurs.
ERROR
-----------------------
AutoCreate PO Req Exception Error
User-Defined Exception CTO_WORKFLOW.auto_create_pur_req, stmt_num :26(OEOL, 10022929, 352841, RUN) Wf_Engine_Util.Function_Call(CTO_WORKFLOW_API_PK.AUTO_CREATE_PUR_REQ, OEOL, 10022929, 352841, RUN)
STEPS
-----------------------
The issue can be seen with the following steps:
1. Order Management responsibility
2. Navigation: Orders,Returns>Order Organizer
3. Query order and see issue
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot progress back to back order due to error.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |