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Salesperson Is Not Defaulting On The Sales Order Created From Parts Requirement (Doc ID 2607650.1)

Last updated on NOVEMBER 05, 2019

Applies to:

Oracle Spares Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Spares Logistics

ACTUAL BEHAVIOR
---------------
Find that the internal orders created from part requirements do not have the salesperson defaulted, and therefore they cannot be booked.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Service Request and Task.
2. Create a part requirement and save it. The order is created in 'Entered' status and cannot be booked.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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