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Upfront Tax Calculation during Booking Fails With Error (Doc ID 2608025.1)

Last updated on APRIL 07, 2021

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Booking

In Lease Management, during Contract booking, the upfront tax calculation step fails with error


ERROR
-----------------------
XXVTX.P_VERTEX_ETAX_PKG.P_EXECUTE_OLFM_REQUEST "ERROR BACKTRACE is: ORA-06512: at ""XXVERTEX.P_VERTEX_ETAX_PKG"", line 9718
XXVTX.P_VERTEX_ETAX_PKG.P_EXECUTE_OLFM_REQUEST "ERROR STACK is: ORA-06502: PL/SQL: numeric or value error: character string buffer too small
ZX.PLSQL.ZX_TPI_SERVICES_PKG.CALL_PARTNER_SERVICE.ERROR Trx_Id: , Trx_Line_Id: , Error Type: ERROR, Error Message: ERR:- execute requestORA-06502: PL/SQL: numeric or value error: character string buffer too small

ZX.PLSQL.ZX_TPI_SERVICES_PKG.CALL_PARTNER_SERVICE RETURN_STATUS = E
ZX.PLSQL.ZX_SRVC_TYP_PKG.PTNR_CALCULATE_TAX_PVT Incorrect Status returned by ZX_TPI_SERVICES_PKG.call_partner_service. RETURN_STATUS = E
ZX.PLSQL.ZX_SRVC_TYP_PKG.PTNR_BULK_CALC_TAX_PVT Incorrect Status returned by Ptnr_calculate_tax_pvt. RETURN_STATUS = E
ZX.PLSQL.ZX_SRVC_TYP_PKG.PTNR_BULK_CALC_TAX_PVT Expected Error exception occurred for Trx_id

ZX.PLSQL.ZX_SRVC_TYP_PKG.DELETE_FROM_LINES_DET_GT.END ZX_SRVC_TYP_PKG: DELETE_FROM_LINES_DET_GT(-)
ZX.PLSQL.ZX_SRVC_TYP_PKG.PTNR_BULK_CALC_TAX_PVT.END ZX_SRVC_TYP_PKG: PTNR_BULK_CALC_TAX_PVT(-) quit processing
ZX.PLSQL.ZX_SRVC_TYP_PKG.PTNR_BULK_CALC_TAX_PVT RETURN_STATUS: E
ZX.PLSQL.ZX_SRVC_TYP_PKG.PTNR_BULK_CALC_TAX_PVT RETURN_STATUS: E
ZX.PLSQL.ZX_SRVC_TYP_PKG.PTNR_BULK_CALC_TAX_PVT.END ZX_SRVC_TYP_PKG: PTNR_BULK_CALC_TAX_PVT(-)
ZX.PLSQL.ZX_SRVC_TYP_PKG.CALCULATE_TAX Incorrect status returned by Ptnr_bulk_calc_tax_pvt. RETURN_STATUS = E
ZX.PLSQL.ZX_API_PUB.CALCULATE_TAX ZX_API_PUB: CALCULATE_TAX:ZX_SRVC_TYP_PKG.calculate_tax returned errors

OKL_TAX_INTERFACE_PVT.calculate_tax. After calling ZX_API_PUB.calculate_tax E
OKL_TAX_INTERFACE_PVT.calculate_tax. lx_doc_level_recalc_flag
OKL_TAX_INTERFACE_PVT.calculate_tax EXCEPTION :OKL_API.G_EXCEPTION_ERROR
OKL_PROCESS_SALES_TAX_PVT.process_booking_upfront_tax. After tax engine call E
OKL_PROCESS_SALES_TAX_PVT.process_booking_upfront_tax EXCEPTION :OKL_API.G_EXCEPTION_ERROR
OKL_PROCESS_SALES_TAX_PVT.calculate_sales_tax EXCEPTION :OKL_API.G_EXCEPTION_ERROR

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Lease Super User> Book Contract
2. During Contract booking, the upfront tax calculation step fails with error
 


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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