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Performance Issue Seen Wend Creating RMA While Entering Item Quantity (Doc ID 2608151.1)

Last updated on NOVEMBER 06, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
Per Note 2410663.1 12.1.3 Purchasing Product Update - Patch 27852024:R12.PO.B was applied.
Now performance issue is seen when entering item quantity on RMAs.

EXPECTED BEHAVIOR
-----------------------
Expect no performance issues when entering item quantity on RMAs.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On instance where patch 27852024:R12.PO.B was applied
enter RMA item quantity
2. See performance issue


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot effectively or efficiently enter RMA item quantity

Changes

 Patch 27852024:R12.PO.B was applied

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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