Performance Issue Seen Wend Creating RMA While Entering Item Quantity
(Doc ID 2608151.1)
Last updated on SEPTEMBER 20, 2021
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Transaction Entry
ACTUAL BEHAVIOR
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Per Note 2410663.1 12.1.3 Purchasing Product Update - Patch 27852024:R12.PO.B was applied.
Now performance issue is seen when entering item quantity on RMAs.
EXPECTED BEHAVIOR
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Expect no performance issues when entering item quantity on RMAs.
STEPS
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The issue can be reproduced at will with the following steps:
1. On instance where patch 27852024:R12.PO.B was applied
enter RMA item quantity
2. See performance issue
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot effectively or efficiently enter RMA item quantity
Changes
Patch 27852024:R12.PO.B was applied
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |