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Last Service Readings Is Zero And Wip_entity_id Is Null In EAM_PM_LAST_SERVICE Table (Doc ID 2608443.1)

Last updated on DECEMBER 19, 2022

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
1. Wip_entity_id is null in eam_pm_last_service table
2. Last service reading is 0 in eam_pm_last_service even though a work order is completed for the preventive maintenance.

EXPECTED BEHAVIOR
-----------------------
Last Service Reading should not be zero. The meter reading should be mandatory on Preventive Maintenance Work Order completion.



Cause

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In this Document
Symptoms
Cause
Solution
References


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