My Oracle Support Banner

Drop Ship Lines at Awaiting_Receipt, PO Link Missing (Doc ID 2608502.1)

Last updated on NOVEMBER 07, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
Unable to complete a Sales order

A Purchase Order (PO) Number: XXXXXX, which is created for a Drop Ship Sales Order (SO) has a 4 lines.
But, the lines in the PO and Sales Order have different organizations (Orgs).
For lines 3 and 4, the org is different in PO and SO.
Due to this, the user is unable to do the PO Receipt for lines 3 and 4

EXPECTED BEHAVIOR
To receive the PO lines and complete the Sales Order.

STEPS
1. Perform PO Receipt for Drop Ship SO.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.