Drop Ship Lines at Awaiting_Receipt, PO Link Missing
(Doc ID 2608502.1)
Last updated on SEPTEMBER 20, 2021
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
Unable to complete a Sales order
A Purchase Order (PO) Number: XXXXXX, which is created for a Drop Ship Sales Order (SO) has a 4 lines.
But, the lines in the PO and Sales Order have different organizations (Orgs).
For lines 3 and 4, the org is different in PO and SO.
Due to this, the user is unable to do the PO Receipt for lines 3 and 4
EXPECTED BEHAVIOR
To receive the PO lines and complete the Sales Order.
STEPS
1. Perform PO Receipt for Drop Ship SO.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |