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Cannot modify a revolving loan contract or complete principal paydown (Doc ID 2608685.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Customer Service

Cannot Modify revolving loan Contract <> or Complete principal paydown

A revolving loan contract is past it’s Effective To date but it is still in Booked status. Unable to extend the term on this contract or complete an Unscheduled Paydown to pay the balance in full and book a new contract.

ERROR
---------

During contract rebook for extending the term, the pricing times out.

When doing the principal paydown, an error occurs - Please enter a principal paydown date that is after the last billing date.



STEPS
--------
The issue can be reproduced at will with the following steps:
1. Perform a rebook to extend the term of the above contract.
or
Perform a unscheduled principal paydown in Lease center.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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