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Drilldown Not Working for Receivables Journals : Button is not enabled or No data appears (Doc ID 2608804.1)

Last updated on NOVEMBER 08, 2019

Applies to:

Oracle General Ledger - Version 12.1 and later
Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Drilldown functionality not working for Receivables, it is working for other subledgers.

After click on "Line Drilldown" button in Journal form, the screen opens up without any data.

It is being verified that gl_sl_link_id is already present in gl_import references table.
 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
General Ledger Super User Responsibility

Journals -> Enter -> Review Journal

Select the journal line and click on “Line Drilldown”.

It opens a Oracle Form based form with no data.

Sometime the button itself is greyed out.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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