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Self Service HR Mobile APP Displaying the Rate Type Next to Benefits Rates (Doc ID 2608853.1)

Last updated on NOVEMBER 12, 2019

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

In the benefits mobile app, we're seeing Not Applicable next to Rate Values.

 Example 1

 

Example 2

Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. ESS Mobile
2. Click My Information
3. Click Current Benefits

Cause

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In this Document
Symptoms
Cause
Solution
References


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